Privacy Policy
Digitalsmiths takes your privacy seriously. Please read the following to learn more about our privacy policy.
1. Introduction
Digitalsmiths Corporation, on its own behalf and on behalf of its affiliates ("Digitalsmiths") has prepared this Privacy Policy to inform you as to how we will use the information you provide to us or we obtain from you in connection with your access and use of our website. In general, you can visit Digitalsmiths.com (the "web site") on the World Wide Web without telling us who you are or providing us with any information. However, we collect the domain names (not the e-mail addresses) of all visitors to our web site to measure the number of visits, pages visited, average time spent on the web site, etc. We use this information to continually improve the convenience and functionality of our web site and for other marketing and customer service purposes. We may also conduct online surveys to better understand the needs and profiles of our visitors. When we conduct such a survey, we will try to let you know how we will use the information at the time we collect information from you on the Internet. Unless it is specifically stated otherwise, when you are asked for personal information on the web site, you are agreeing to share that information with Digitalsmiths. When we request your personal information, we will try to let you know at the time of collection how we will use this information. Because no data transmission over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any such information you transmit to us, and you do so at your own risk. All e-mail addresses are kept in strict confidence and are used only for authorized communications. We do NOT sell, loan, lease or make our mailing lists available for any commercial purposes whatsoever. Any unauthorized use of our lists is prohibited, and all appropriate actions will be taken to prevent unauthorized use. Please note that Digitalsmiths provides links to third-party sites that may interest you. Those sites are not subject to this privacy policy. Please check the privacy policies of those sites before providing personal information to them.
2. Types of Information Collection
Digitalsmiths collects information from users in several ways.
- Registration screens and online forms
- In the process of sales inquiries
- In e-mails sent to Digitalsmiths from users
- Through automated means such as communications protocols and cookies
Digitalsmiths
may receive data from you as part of the communication connection
itself - the standard electronic greeting between your computer, the
network, and our servers. This information often consists of network
routing (where you came from), equipment information (browser type),
date and time. At this time our server will also query your computer to
see if there are "cookies" previously set by Digitalsmiths.com to
facilitate log in or other site navigation procedures. Some parts of
the Digitalsmiths site use cookies to collect information about
visitors' use of the Web site and to facilitate return visits. The
information collected from cookies is tracked to enhance security and
to improve the functionality of the Web site by avoiding duplicate data
entry, facilitating navigation, and increasing the relevance of
content. Cookies on the site may collect the following information: a
unique identifier, user preferences and profile information used to
personalize the content that is shown. Some cookies used by
Digitalsmiths.com may remain on the user's computer after they leave
the Web site to make it easier for you to return to the site without
re-entering identifying information. While we don't offer an opt-out on
the site for cookies, browsers do provide you with information and
control over cookies. You can set your Web browser to alert you when a
cookie is being used. You can also get information on the duration of
the cookie, and to learn what server your information is being returned
to. You then have the opportunity to accept or reject the cookie.
Additionally, you may set your browser to refuse all cookies or accept
only cookies returned to the originating servers. Users may generally
disable the cookie feature on their browser without affecting their
ability to use the site.
3. How Information Is Used
Digitalsmiths
collects information from users for the following purposes: To provide
future service and support. Information collected for this purpose is
both contact information and information related to products and
service/support requested. This information is also used to provide
service, product update, and similar notices. To select content.
Information may be collected to help create Web site content and
navigation that is most relevant and user friendly. This includes
information collected as a result of site navigation as well as
information provided in forms. To respond to user inquiries and
requests for information. This information includes registrations for
newsletters and specific requests for further information. To better
tailor marketing to user needs. We may use information to provide you
with timely and pertinent notices of product releases and service
developments that address your needs and requirements. Marketing
notices are subject to the general opt-out elections. To better respond
to requests for service or quotes for products. Digitalsmiths will pass
contact information to the appropriate Digitalsmiths sales person for
follow-up related to your request. To provide information on
educational events or relevant partner products. We occasionally
co-sponsor events with partners that provide services of potential
benefit to Digitalsmiths software users. We may provide information on
such events and services to users that have provided information,
indicating interest in the subject matter or service. To help assure
respect of your information, we maintain control of the information or
limit the use of the information by these partners. As a result of
legal requirements, Digitalsmiths may be required to provide personally
identifiable information to comply with legally mandated reporting,
disclosure or other legal process requirements.
4. Use of Your Information
We
agree not to provide your e-mail address to any third party for
commercial use, and we will not share your information with third
parties without your permission, other than for the limited purposes
described above in Section 3, "How Information is Used." You should be
aware, however, that except as limited by the foregoing sentences, any
communication, material or information you transmit to the Site by
electronic mail or otherwise, including any data, questions, comments,
suggestions, postings or the like is, and will be treated as,
nonconfidential and nonproprietary. Anything you transmit or post
becomes the property of Digitalsmiths and may be used for any purpose,
including, but not limited to, reproduction, disclosure, transmission,
publication, broadcast and posting on the Site or otherwise. Except as
otherwise provided herein, Digitalsmiths is free to use any ideas,
concepts, know-how, or techniques contained in any communication you
send to the Site for any purpose whatsoever including, but not limited
to, developing, manufacturing and marketing products and services using
such information.
5. Preferences and Opt-Out
Digitalsmiths
recognizes that users may not wish to be contacted about new or related
products. Digitalsmiths.com allows you to opt-out of e-mail marketing
that may result from your use of the site. You may opt-out by sending
an e-mail to , indicating "opt-out" in the
subject line and specifying, if any, what problem you have encountered
in the body of the message.
6. Policy Updates
We
may update this policy from time to time to describe how new site
features affect our use of your information and to let you know of new
control and preference features that we provide you. Updates will be
posted on our Web site.
7. Questions
Please contact info@digitalsmiths.com with any questions about this Privacy Policy.
SAFE HARBOR PRIVACY POLICY
Protecting
personal information is very important to Digitalsmiths Inc.
("Digitalsmiths"). Therefore, this Safe Harbor Privacy Policy (this
"Policy") sets forth the privacy principles that Digitalsmiths follows
with respect to transfers of Personal Data (as defined below) from the
twenty-five (25) member states of the European Union (the "EU")
(Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia,
Spain, Sweden and the United Kingdom) to the United States.
Directive
95/46/EC of the European Parliament and of the Council of 24 October
1995 on the protection of individuals with regard to the processing of
personal data and on the free movement of such data (the "Directive")
permits transfers of Personal Data from an EU member state to a non-EU
member state only if such non-EU member state provides an "adequate
level of protection." The United States Department of Commerce and the
European Commission have agreed on a set of data protection principles
and frequently asked questions regarding the transfer of Personal Data
from the EU to the United States (the "Safe Harbor Principles") that
satisfy the "adequate level of protection" requirement of the
Directive. Digitalsmiths, consistent with its commitment to protect
personal information, adheres to principles consistent with the Safe
Harbor Principles.
For purposes of this Policy, the term
"Personal Data" means any information relating to a natural person
within the member states of the EU who is identified or who can be
identified directly or indirectly in particular by reference to an
identification number or to one or more factors specific to his or her
physical, physiological, mental, economic, cultural or social identity.
Personal Data that is transferred to Digitalsmiths in the US from the EU falls under one of the following situations:
- EU
Company provides Personal Data - Digitalsmiths provides customized data
index, search and access services to EU companies. In this capacity,
Digitalsmiths does not own or control any of the Personal Data it
processes on behalf of a Digitalsmiths's customer. All such Personal
Data is owned and controlled by such Digitalsmiths's customer.
Digitalsmiths receives Personal Data transferred from the EU to the US
merely as a processor on behalf of its customers through a secured
medium SFTP, IPSec, etc. Digitalsmiths will not disclose or share this
information with anyone and will strictly comply with its policy
statement. - Digitalsmiths collects Personal Data on the employees of
Digitalsmiths affiliates in the EU states. This information is used for
employment related decisions, including who to hire, retain, promote or
re-assign. It may also be provided to Digitalsmiths agents who will use
this information to conduct background checks and credentials
verification. It may also be used to conduct employee investigations
where Digitalsmiths has a suspicion of work related misconduct or
wrongdoing, or an issue arises as to employee compliance with
applicable laws and/or regulations or any Digitalsmiths policies. Human
resources and security professionals will utilize the Personal Data.
Digitalsmiths will strictly adhere to its policy and procedure policy
while collecting the Personal Data. Digitalsmiths internal assessment
team will monitor the adherence on a regular basis.
The privacy principles in this Policy are based on the Safe Harbor Principles.
- NOTICE:
Where Digitalsmiths collects Personal Data directly from individuals in
the EU, it will inform them about the purposes for which it collects
and uses Personal Data about them, the types of non-agent third parties
to which Digitalsmiths discloses that information, and the choices and
means, if any, Digitalsmiths offers individuals for limiting the use
and disclosure of their personal information. Notice will be provided
in clear and conspicuous language when individuals are first asked to
provide Personal Data to Digitalsmiths, or as soon as practicable
thereafter, and in any event before Digitalsmiths uses the information
for a purpose other than that for which it was originally collected.
Where Digitalsmiths receives Personal Data from its subsidiaries,
affiliates or other entities in the EU, it will use such information in
accordance with the notices provided by such entities and the choices
made by the individuals to whom such personal information relates.
Digitalsmiths is not responsible for the content of the Personal Data
it collects, which may include personally identifying information, nor
is Digitalsmiths responsible for the way its customers treat personally
identifying information included in reports. - CHOICE:
Where Digitalsmiths collects Personal Data directly from individuals in
the EU countries, Digitalsmiths will offer individuals the opportunity
to choose (opt-out) whether their personal information is
(a) to be disclosed to a non-agent third party, or
(b) to be used for a purpose other than the purpose for which it was
originally collected or subsequently authorized by the individual.
For sensitive personal information, Digitalsmiths will give individuals
the opportunity to affirmatively and explicitly (opt-in) consent to the
disclosure of the information to a non-agent third party or the use of
the information for a purpose other than the purpose for which it was
originally collected or subsequently authorized by the individual.
Digitalsmiths will provide individuals with reasonable mechanisms to
exercise their choices. - ONWARD
TRANSFERS TO AGENTS: Digitalsmiths will obtain assurances from its
agents that they will safeguard personal information consistent with
this Policy. Examples of appropriate assurances that may be provided by
agents include: a contract obligating the agent to provide at least the
same level of protection as is required by the relevant Safe Harbor
Principles, being subject to EU Directive 95/46/EC (the EU Data
Protection Directive), Safe Harbor certification by the agent, or being
subject to another European Commission adequacy finding. Where
Digitalsmiths has knowledge that an agent is using or disclosing
personal information in a manner contrary to this Policy, Digitalsmiths
will take reasonable steps to prevent or stop the use or disclosure. - SECURITY:
Digitalsmiths will employ reasonable safeguards to protect personal
information in its possession from loss, misuse and unauthorized
access, disclosure, alteration and destruction. For personal
information subject to electronic storage or transmission,
Digitalsmiths maintains an internal private, secure global network that
is protected from computer virus infection and monitored for
unauthorized access. Both electronic and paper based records holding
personal information are maintained in access controlled facilities. - DATA
INTEGRITY: Digitalsmiths will use personal information only in ways
that are compatible with the purposes for which it was collected or
subsequently authorized by the individual. Digitalsmiths will take
reasonable steps to ensure that personal information is relevant to its
intended use, accurate, complete, and current. - ACCESS:
Upon request, Digitalsmiths will grant individuals reasonable access to
personal information that it holds about them. In addition,
Digitalsmiths will take reasonable steps to permit individuals to
correct, amend, or delete information that is demonstrated to be
inaccurate or incomplete. - ENFORCEMENT: Digitalsmiths
will conduct an annual self-assessment to ensure that this Statement is
published and disseminated within Digitalsmiths and on its website and
that it conforms to the Principles. In addition, Digitalsmiths has
deployed internal processes to monitor Digitalsmiths's compliance with
the Principles and to address all questions or complaints.
Digitalsmiths will also self-certify annually with the U.S. Department
of Commerce as being in compliance with the Principles.
Individuals may raise any concerns or complaints regarding their
personal data directly with Digitalsmiths by contacting the
Digitalsmiths Privacy Officer, whose contact information is as follows:
info@Digitalsmiths.com.
If an individual raises such a concern or complaint, Digitalsmiths will
investigate the matter and attempt to resolve all issues to the
satisfaction of the individual raising the concern or complaint. If the
matter cannot be settled at that stage, Digitalsmiths agrees to
cooperate with competent EU Data Protection Authorities (DPAs). - MODIFICATION
AND AMENDMENT: Digitalsmiths may modify or amend this Statement from
time to time by posting a revised Statement on the web at
www.Digitalsmiths.com. If Digitalsmiths amends this Statement, the new
statement will apply to personal data previously collected only insofar
as the rights of the individuals affected are not reduced. So long as
Digitalsmiths adheres to the Safe Harbor Agreement, Digitalsmiths will
not amend this Statement in a manner inconsistent with the Principles.
DISPUTE RESOLUTION
Any
questions or concerns regarding the use or disclosure of personal
information should be directed to the Digitalsmiths office at the
address given below. Digitalsmiths will investigate and attempt to
resolve complaints and disputes regarding use and disclosure of
personal information in accordance with the principles contained in
this Policy. For complaints that cannot be resolved between
Digitalsmiths and the complainant, Digitalsmiths has agreed to
participate in the dispute resolution procedures of the panel
established by the European Data Protection Authorities to resolve
disputes pursuant to the Safe Harbor Principles.
CONTACT INFORMATION
Questions
or comments regarding this Policy should be submitted to Digitalsmiths
by mail or e-mail as follows: Digitalsmiths Corporation, 5001
Hospitality Court, Suite 100, Morrisville, NC 27560 Attn: Privacy
Officer; email: info@Digitalsmiths.com
RESERVATION OF RIGHTS
Digitalsmiths
reserves the right to share an individual's information as required by
law or to duly authorized information requests of government
authorities.
